Contact Information
Health New England
One Monarch Place, Suite 1500
Springfield, MA 01144-1500
Member Services (local): (413) 787-4004
Member Services (toll-free): (800) 310-2835
TTY: 711
Member Services Hours: 8:00 a.m. - 6:00 p.m.
Member Services Email:
memberservices@hne.com
We’ll respond within one business day during our hours of operations.
NOTE: This is not a secure email link. Do not use it for confidential purposes.
Hours of Operation 8:00 a.m. - 5:00 p.m.
Walk-Ins: 9:00 a.m. - 4:00 p.m.